Q: Does Steamboat Lightscapes carry liability insurance?
A:Yes, we carry General Liability and workmen’s compensation insurance
Q: How much will it cost us to have our decorations installed and taken down?
A: Each installation is customized to the property and your decor package price includes everything from design to take-down. Our packages typically start at $1500 and we can make your decor as elaborate and festive as you desire.
Q: Do we rent the decor, lease it or do we own it?
A: All decor is included in our all-inclusive service and we maintain ownership. Decor is automatically replaced when it needs to be and you will have the flexibility to change decor upon renewal.
Q: Is there an extra cost to store our lights for next year?
A: Our service is all-inclusive—one price for everything.
Q: Is there a warranty in case the lights stop working or there is a problem?
A: Maintenance is included in the price of service. We also conduct proactive service visits throughout the season to make sure your lighting looks like the day we installed it.
Q: Will you install lights that we already own and can you store them as well?
A: No, we cannot warranty the quality or workmanship of lights we do not provide.
Q: Will we need to hire an electrician?
A: In most cases, no. But with larger installations, additional power sources may be needed.
Q: Do we need to be home for the installation?
A: Not for exterior installations. Our trained installation crews are efficient and can complete your installation regardless of your availability.
Q: Who do we contact for service should there be a problem?
A: You will be provided with our contact information so you can let us know anytime your lights are in need of service. We also provide proactive service calls during the season.
Q: How far in advance do we need to contact you to get a bid and have the work done?
A. Contact us as early as possible. The decorating season is short, and our schedule tends to fill up quickly.